FAQs

We know that when you need a locksmith, you often need clear answers fast. Below you’ll find answers to some of the most common questions about our emergency locksmith services. If you can’t find what you’re looking for, feel free to get in touch — we’re always happy to help.

How quickly can you get to me if I'm locked out?

We aim to reach most locations across the South Devon area within the hour, depending on traffic and distance.

We cover Torquay, Paignton, Brixham, Newton Abbot, Teignmouth, Totnes, and all surrounding South Devon areas.

Yes, we provide emergency locksmith services day and night, including weekends and bank holidays.

Prices vary depending on the type of work carried out and the time of day. We provide clear quotes before starting any work.

No, we don’t charge a call-out fee, only an hourly rate from the point we start work.

Most standard lock replacements take between 15–45 minutes.

In many cases, yes. If the repair is safe and reliable, we’ll recommend that before suggesting a full replacement.

Yes. We can supply locks that meet British Standard criteria and home insurance requirements.

Yes, we regularly repair and replace uPVC door mechanisms and gearboxes. We are also experts in adjusting these doors to provide better operation.

We can usually extract the broken key without damaging the lock.

Yes, we are fully insured and operate professionally within UK regulations. We are DBS checked and Trading Standards Approved.

Yes, we recommend anti-snap cylinders for added protection against common break-in methods. We offer a full range of anti-snap cylinders for all budgets.

Yes, we can cut replacement keys on site, depending on us having the relevant stock.

We accept all major debit and credit cards.

Yes, we can assess all doors, locks, windows, etc., and provide practical security improvements.

We work with multiple landlords and letting agents locally and help with lock changes, tenancy changes, and emergency access.

We’ll ask for proof of residence once entry is gained (photo ID, utility bill, etc.).

Often yes – adjustment or servicing can resolve sticking locks without the need to replace them.

Yes, we work on most domestic external locks.

We provide clear pricing before starting work so there are no unexpected surprises.